Admin & Nursing Staff

Management, Admin and Nursing Staff

Katrina - Operations Manager & Millbank Medical Practice Manager

Katrina moved from Sydney to Bundaberg in 2008 and has been at Millbank Medical Practice since 2009

She has over twenty years' experience in Medical Administration, most of that time in management.

In 2013 Katrina was awarded Queensland's Practice Manager of the Year. Katrina is recgonised as a Fellow and an Ambassador Practice Manager by the Australia Association of Practice Management.

She has a Diploma in Practice Management, a Certificate IV in Medical Assisting and a Certificate IV in Accounting and Bookkeeping and is currently enrolled in a Diploma of Clinical Coding broaden her management skills.

Katrina is currently training to be a surveyor to accredit general practices and currently hold a position with the Central Queensland Primary Health Network.

In 2018 Katrina joined the Australia Association of Practice Management (AAPM) QLD State Committee and is current QLD AAPM President.

Katrina is a mother to identical twin girls and loves reading in her spare time and spending time with her family.


Nursing Staff

Meet our wonderful nursing team!!

Here at Millbank Medical we have a team of three very experienced Registered Nurses: Megan, Monika, Kaitlin and Keira.

With previous hospital experience in Accident and Emergency, Pediatrics, CCU and Medical/Surgical nursing, our nurses are able to adapt their prior knowledge to enhance your care.

You may see them throughout the year for your preventative health needs. This may include Immunisation, Heart checks, Health Assessments, Care Plans, Observations, Emergency care and everything else in between.

All four are extremely passionate about Nurses in Primary health care settings and work very closely with our GPs to provide you as our patients with the highest quality of care.

You will learn quickly once you meet them that they love to chat to you about 'how YOU as the patient can get better health outcomes' and are here to support you achieve these.

Admin Staff

Our fabulous Administration Team include Kym, Hayley and Shelby.

Kym has worked in many medical specialties over the years including Oncology, Aged Care, Rehabilitation and Palliative Care. You may see Kym in the treatment room as she is also a Medical Assistant and her roles assists the nurses and doctors when needed.

Hayley joined us 2 years ago and our newest team member is Shelby, who started in September 2024.